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Frequently Asked Questions

About Four Hands Art Studio

Both our production facility and our showroom are in Austin, TX. If you find yourself in the area, contact us to schedule a visit.

Orders & Pricing

Yes, we offer special pricing to trade professionals. Request Service to get started.

Yes, we offer volume discount on top of our trade pricing. Contact your account manager for bulk order pricing.

We do not offer free samples. You can order product samples at cost through your account manager. View our products here.

All artwork is made to order by artisan framers and printmakers. Orders typically ship 15 days after the order is placed.

Four Hands Art Studio provides customization for every order. Occasionally, this can increase production time. Talk to your account manager for a custom order quote.


Payments

We accept payment by credit card, including American Express, Visa, Discover, and Mastercard. If you wish, you may pay by wire transfer or check.

We do not set up Net-30 terms.

Start by completing the registration process. An account manager will reach out to you to finalize your account setup. Next, download and fill out the credit authorization form and email it back to your account manager.


Shipping

Your order will ship directly from Austin, TX.

All orders are shipped by FedEx Ground (arrives 3-4 business days) unless you indicate otherwise when you place your order.

We also offer Expedited (arrives in 1-2 business days) and Overnight (arrives next business day) delivery options.

Your account manager will email you tracking information as soon as the order goes through shipping. This typically takes 15 days after an order is placed.

Yes, contact your account manager for international orders.

We apologize that your order was damaged during transit. Please notify us for a replacement or contact your account manager. We’ll request photos of the damage to your artwork and the shipping box it arrived in as well as your shipping order number.


Art Programs

We are always on the lookout for talented artists. We provide art for many national retailers and custom art solutions for interior design professionals.

If you are sending artwork for printing we need a high resolution file. A .TIF file at 300 PPI at the actual print size is required. Please use Dropbox or another file sharing service to send the files.